All ticket cancellation requests should be made in writing either by email or post and should be
received by Scannappeal within the time periods below:
- If cancellation is within 31 days of the event, you will incur 50% of the total price of the booking.
- If cancellation is within 14 days of the event, you will incur 100% of the total price of the booking.
- If you cancel up to 31 days before the event you will be entitled to a full refund.
If you have any queries, please contact Scannappeal on 01494 734161 or email